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PAI'S CORE VALUES

PAI Industries manufactures and distributes quality service parts to the heavy-duty truck industry. For over 40 years we've been supplying distributors throughout the world. PAI's commitment to its customers is evidenced by maintaining the highest levels of quality for the products and services we provide.

Our Vision

To be recognized as the world’s best service parts provider to the trucking industry by providing a full line of top-quality products, rapid customer support, and technical expertise that in turn enable our customers to be successful.

Our Mission

At PAI Industries, our Customers are the foundation of our business and we strive to exceed their expectations. We are committed to expanding our product range to enable PAI to become a single-source supplier to our customers. Through product development, strong customer service, and comprehensive technical support we endeavor to achieve our ultimate goal of complete customer satisfaction.

Quality Policy

PAI is committed to compliance with all customer requirements, regulatory requirements, and original equipment specifications by means of our Quality Management System. Our goal is to ensure customer satisfaction by maintaining the highest levels of quality for the products and services we provide. Quality, continual improvement and customer satisfaction are the personal responsibility of every PAI employee.

PAI'S key objectives

outstanding
CUSTOMER service
Product
Quality
product
availability
on-time
delivery
expansion of
product coverage
employee
expertise
iso 9001
certified

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